Admits Staff Privacy Breach

A former Quality Assurance Specialist at Access Bank’s contact centre in Oniru, Lagos State, Stephen Ifeanyichukwu Ejezie, has been accused of secretly filming his female colleagues while they used the restrooms.

A report by Foundation For Investigative Journalism (FIJ) reported that Ejezie was caught in the female restroom around 1:30am last Wednesday.

Multiple sources noted that staff members at the contact centre, which operates on a shift basis, often sleep, shower, and change at the office.

It was during one of these shifts that Ejezie allegedly sneaked into the women’s restroom, intending to place a hidden recording device.

A female staff member had raised alarm when she allegedly noticed a phone pointed towards her from an adjacent toilet cubicle while she was bathing, leading to Ejieze’s arrest.

Access Bank reportedly ordered Ejieze’s arrest and a subsequent raid on his residence led to the discovery of over 400 of compromising video clips. However, reports indicated that he has since been released.

His release has raised concerns among affected staff members who feared they may not get justice.

Further investigation by FIJ showed that Ejezie had stored numerous videos of male and female colleagues in various states of nakedness.

Sources also alleged that Ejezie had been selling the videos through platforms such as OnlyFans and Telegram, with buyers including foreign nationals.

Despite the seriousness of the allegations, Ejezie’s release and the bank’s subdued response have fueled speculation that the matter might be downplayed to protect the institution’s image.

Workers expressed unrest during a Friday morning meeting convened by the management, they were also nformed that staying overnight at the office was prohibited henceforth.

“We are traumatised, and there is no support being provided. People have the right to know if they were recorded so they are not haunted by this in the future,” a staff member said.

Admits Staff Privacy Breach

Access Bank has confirmed that an incident involving a former Contact Centre Agent, accused of filming colleagues in the bathroom, was under investigation by the appropriate authorities.

In a statement, the bank said it was cooperating fully with the ongoing investigation, emphasising its zero-tolerance stance on harassment and violations of privacy.

“Our attention has been drawn to reports circulating on social media regarding an alleged offence involving a former Contact Centre Agent. The matter has been handed over to the appropriate authorities, who are conducting an investigation. We are fully cooperating with them in this process.

“At Access Bank, we uphold a zero-tolerance policy towards harassment and any form of privacy violation. We are also actively engaging with the affected employees to provide all necessary support,” the statement read.

The bank reaffirmed its commitment to safeguarding the safety, dignity, and well-being of both its employees and customers. It also urged the public and stakeholders to rely solely on information disseminated through its official channels for accurate updates.